Winning at Service - JPS Video Quote

This book reveals the Secrets to Service Success by analysing four service companies that grew from small beginnings to the leaders in their industries. Interviews with the four CEOs who guided the companies to their success reveal the three basic principles they all share.

Two of the CEOs interviewed are Thomas Berglund of Securitas and J. Philip Sorensen of Group 4 Falck.

by Waldemar Schmidt, Gordon Adler, and Els van Weering.